Frequently Asked Questions

Yes — dirty solar panels can lose 15–25% of their energy output. Dust, pollen, bird droppings, and pollution build up over time and block sunlight from reaching the cells. Professional cleaning with deionised water restores peak performance. Most Melbourne homeowners see a noticeable jump in their next power bill after a clean.

We're open 7 days a week, with bookings available Monday to Saturday from 7am to 6pm. We understand that property owners are busy, so we offer flexible scheduling including Saturday appointments. For urgent jobs, we can often accommodate same-day or next-day service.

Roof repointing (also called re-bedding) is the process of replacing the flexible pointing compound that holds ridge caps in place on tiled roofs. Over time, this compound cracks and crumbles, allowing water to seep in. You may need repointing if you notice cracked or missing mortar along your ridge line, loose ridge caps, or water stains on ceilings near the edges of rooms. Melbourne's variable weather accelerates wear, so most roofs need repointing every 15–20 years.

Absolutely. Melbourne's weather swings between heavy rain, intense sun, and occasional hail — all of which degrade roof surfaces over time. Professional waterproofing creates a protective membrane that prevents water ingress, reduces heat absorption, and extends the life of your roof. It's especially valuable for flat roofs, parapet roofs, and older properties.

Roof painting costs vary depending on roof size, condition, access difficulty, and the paint system used. As a guide, a standard single-storey 3-bedroom home typically ranges from $2,500–$4,500. We provide free, no-obligation quotes after inspecting your roof — every quote is tailored to your specific property. Contact us for an accurate price.

Yes. Apex Roof Care is fully licensed and carries comprehensive public liability insurance. All our work complies with Australian standards and Victorian building regulations. We're happy to provide certificates of currency upon request — your peace of mind is important to us.

We primarily service Melbourne and the CBD, covering residential homes, apartments, commercial buildings, and investment properties. For properties just outside Melbourne, we can often accommodate — just give us a call and we'll let you know.

A complete roof restoration typically takes 3–7 days depending on roof size, condition, and weather. The process includes high-pressure cleaning, repairs, repointing (if needed), priming, and painting. We work efficiently while maintaining quality, and we'll give you a clear timeline during your quote.

Yes. We supply and install high-quality gutter guard systems that keep leaves and debris out while allowing water to flow freely. Gutter guards dramatically reduce how often you need gutter cleaning and help prevent pest nesting. We can recommend the right guard type for your roof and surroundings.

No — our bird proofing solutions are humane and non-damaging. We use professional-grade mesh, spikes, and sealing techniques that deter birds without harming them or your roof. Installation is done carefully to avoid penetrating waterproofing layers. The mesh is nearly invisible from ground level.

We accept bank transfer, cash, and all major credit/debit cards. For larger jobs, we offer staged payments so you only pay as work is completed. A deposit may be required for major restorations, and we provide detailed invoices with every job.